1. Information we collect
We may collect the following information when you use our website, place an order or contact us:
- Name, email address, phone number and shipping address
- Payment details (processed securely by our payment providers — we do not store full card numbers)
- Order history and product preferences
- Device, browser and usage data collected through cookies
2. How we use your information
We use your information to process and deliver orders, provide customer support, send order updates, improve our website and — with your consent — send marketing emails.
3. Cookies
Our website uses cookies to remember your preferences, keep items in your cart and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.
4. Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business, such as payment processors, shipping carriers and email platforms, and only as needed to provide their services.
5. Data security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, including encrypted checkout and restricted access to customer data.
6. Your rights
You may request access to, correction of or deletion of the personal information we hold about you at any time. You can unsubscribe from marketing emails using the link in any email.
7. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Questions about this policy?
Contact us at info@lumicell.store or via our contact page .